At Akount4, we are committed to providing reliable, high-quality backend services to support your business’s essential operations. Below, you will find our payment terms and refund policy, designed to ensure transparency and clarity. We prioritize a personalized approach and strive to build trusted partnerships with our clients.

1. Payment Terms

• Project Evaluation and Pricing
  Each project begins with a thorough evaluation of your backend service needs. Our pricing reflects the quality and personal attention we deliver, which may differ from rates offered by online service providers. We focus on providing an individualized experience to ensure seamless, dependable service for your business.
• Payment Schedule
  We offer flexible payment schedules tailored to the scope and duration of each project. Payment installments are typically outlined during the project agreement phase, with the option for monthly, quarterly, or full upfront payments, depending on your preference.
• Accepted Payment Methods
  We accept a variety of payment methods, including bank transfers, credit/debit cards, and digital payment options. Once your service agreement is finalized, our team will provide detailed instructions for your chosen payment method to ensure a smooth transaction process.

2. Refund Policy

At Akount4, we value your satisfaction and aim to deliver backend services that meet your business requirements effectively. Given the nature of our services, our refund policy is designed with the following terms:

• Service Assessment and Responsibility
  We accept projects only after carefully assessing our ability to fulfill your requirements to the highest standard. If, however, unforeseen issues prevent us from meeting agreed-upon service standards, we will work diligently to rectify the situation.
• Refund Eligibility
  Refund requests may be considered in the following cases:
  
  • If there is a failure to deliver services as agreed upon in the contract.
  • If any significant delays occur due to reasons solely attributable to Akount4 and cannot be rectified within a reasonable timeframe.
• Non-Refundable Payments
  Due to the time and resources involved in delivering quality backend services, certain payments are non-refundable. Non-refundable payments generally include, but are not limited to, setup fees, administrative charges, and any customized work performed up to the date of a refund request.
• Refund Process
  Should a refund be deemed eligible, our team will notify you of the process and expected timelines. Refunds are typically processed within 15–30 business days, with adjustments made based on payment method and bank processing times.

3. Service Adjustment and Cancellation

• Modifications
  We understand that business needs may change. Akount4 allows for project scope modifications upon mutual agreement. Please note that any adjustments to the scope may affect service costs and delivery timelines.
• Service Cancellation
  Clients may choose to cancel their service agreements. Cancellations requested after service initiation may be subject to charges for work already performed. Please contact our support team to discuss the terms and applicable charges for service cancellations.

Contact Us

We value open communication and are always here to address any questions regarding our Payment and Refund Policy. Please reach out to our customer support team for any concerns or inquiries:

Email : support@akount4.com
Phone : +91-9711234517
Business Hours : Monday–Friday, 9 AM–6 PM

At Akount4, we are dedicated to offering backend services that not only support but strengthen your business’s foundations. We are here to ensure that your experience is as smooth and satisfactory as possible. Thank you for choosing Akount4 as your trusted backend services partner.